Terms & Conditions

The content of the following regulations is available at: www.musso.pet

The Regulations may also be recorded, obtained and reproduced at any time by printing them out or saving them on a suitable medium.

Through the Store, the Seller conducts retail sales, while providing electronic services to Buyers. Through the Store, Buyers can purchase products shown on the pages of the Store.

Regulations define the terms and conditions of use of the Store, as well as the rights and obligations of the Seller and Buyers.

§1.

GENERAL PROVISIONS

1. 1. the Internet Shop available at the Internet address www.musso.pet is operated by Musso Sp. z o.o. with its registered seat in Warsaw (03-318), ul. Michała Kleofasa Ogińskiego 11/9, registered in the register of entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Economic Department of the National Court Register under the KRS number 0000954190, NIP 5213956417, REGON 521277468, with the share capital of PLN 15,000.00 and the e-mail address: info@musso.pet.
2. These Terms and Conditions are addressed to both consumers and entrepreneurs, including business-consumers using the Online Store, unless a particular provision of the Terms and Conditions states otherwise and is addressed exclusively to consumers or entrepreneurs.
3. The administrator of the personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is the Seller. Personal data are processed for the purposes, to the extent and based on the grounds and principles indicated in the privacy policy published on the website of the Online Store. The privacy policy primarily contains rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and scope of personal data processing and the rights of data subjects, as well as information regarding the use of cookies and analytical tools in the Online Store. Use of the Online Store, including making purchases, is voluntary. Likewise, the related provision of personal data by the Customer or Client using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of a contract and statutory obligations of the Seller).

§2.

DEFINITIONS:

Whenever the following terms are referred to in the Regulations, they mean:

1) WORKING DAY - One day from Monday to Friday excluding public holidays.

2) REGISTRATION FORM - A form available on the Online Store that allows you to create an Account.

3) PURCHASE ORDER FORM - Electronic Service, an interactive form available on the Online Store that allows you to place an Order, in particular by adding Products to an electronic shopping cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.

4) CUSTOMER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - who has concluded or intends to conclude a Sales Agreement with the Seller.

5) CONSUMER - a customer who is a natural person within the meaning of Article 22(1) of the Civil Code of April 23, 1964 (Journal of Laws of 2014, item 121, as amended), i.e. a natural person making a legal transaction with an entrepreneur that is not directly related to his/her business or professional activity;6) CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93, as amended).

7) ACCOUNT - Electronic Service, a set of resources in the Service Provider's ICT system, marked with an individual name (login) and password provided by the Customer, in which data provided by the Customer and information about Orders placed by him/her in the Online Store are stored.

8) NEWSLETTER - Electronic Service, an electronic distribution service provided by the Service Provider via e-mail, which enables all Service Recipients who use it to automatically receive from the Service Provider the cyclical content of successive editions of a newsletter containing information about Products, news and promotions in the Online Store.

9) PRODUCT - a movable item available in the Online Store that is the subject of a Sales Agreement between the Customer and the Seller.

10) ENTREPRENEUR - Customer who is an entrepreneur within the meaning of Article 43 (1) of the Civil Code making a legal action directly related to his business or professional activity

11) NTREPRENEUR-CONSUMER - a natural person conducting a sole proprietorship, having an entry in the Central Register of Business Activity, concluding an agreement directly related to his/her business activity, but which does not have a professional character for him/her, resulting from the subject of the business activity, verified on the basis of the provisions on the Central Register and Information on Business Activity. At the same time, this applies only to contracts concluded at a distance and off-premises.

11) REGULATIONS - these terms and conditions of the Online Store.

12) ONLINE STORE - Provider's online store available at the following web address: www.musso.pet

13) SELLER; SERVICE PROVIDER - Musso Sp. z o.o. with its registered seat in Warsaw (03-318), ul. Michała Kleofasa Ogińskiego 11/9, registered in the register of entrepreneurs kept by the District Court for the Capital City of Warsaw in Warsaw, XIII Economic Department of the National Court Register under the KRS number 0000954190, NIP 5213956417, REGON 521277468, with the share capital of PLN 15,000.00, and e-mail address: info@musso.pet

14) SALES CONTRACT - Agreement for the sale of a Product concluded or entered into between the Customer and the Seller through the Online Store.

15) ELECTRONIC SERVICE - service provided electronically by the Service Provider to the Customer through the Online Store.

16) USER - (1) a natural person with full legal capacity, and in cases provided for by generally applicable laws, also a natural person with limited legal capacity; (2) a legal person; or (3) an organizational unit without legal personality, which is granted legal capacity by law; - using or intending to use the Electronic Service.

17) LAW ON CONSUMER RIGHTS, LAW - Act of May 30, 2014 on consumer rights (Journal of Laws 2014 item 827 as amended).

18) ORDER - Customer's declaration of will made via the Order Form and aimed directly at concluding a Product Sales Agreement with the Seller.

§3

ELECTRONIC SERVICES IN THE ONLINE STORE

1. The following Electronic Services are available on the Online Store: Account, Order Form and Newsletter.1) Account - use of the Account is possible after a total of three consecutive steps are performed by the Customer - (1) filling out the Registration Form, (2) clicking the "Register" field and (3) confirming the desire to create an Account by clicking on the confirmation link automatically sent to the provided e-mail address. In the Registration Form, it is necessary for the Customer to provide the following data of the Service Recipient: name and surname, e-mail address and password.2) The Account Electronic Service is provided free of charge for an indefinite period of time. The Service Recipient has the option, at any time and without giving any reason, to remove the Account (resignation from the Account) by sending an appropriate request to the Service Provider, in particular via e-mail to: info@musso.pet or in writing to the address: Michała Kleofasa Ogińskiego 11/9 Street,
   03-318, Warsaw.3) Order Form - the use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart on the Online Store. The Order is placed when the Customer completes a total of two consecutive steps - (1) completing the Order Form and (2) clicking the "I confirm purchase" box on the Web Store page after completing the Order Form. - Up to this point, it is possible to modify the entered data on your own (for this purpose, you should be guided by the displayed messages and information available on the website of the Online Store). In the Order Form, it is necessary for the Customer to provide the following data concerning the Customer: name and surname/company name, address (street, house number/apartment, postal code, city, country), e-mail address, contact telephone number and data concerning the Sales Agreement: Product(s), quantity of Product(s), place and method of delivery of Product(s), method of payment. In the case of Customers who are not Consumers, it is also necessary to provide company name and Tax Identification Number.4) Electronic Order Form Service is provided free of charge and has a one-time nature and is terminated at the time of placing an Order through it or at the earlier termination of placing an Order through it by the Customer.

   5) Newsletter - using the Newsletter is possible after providing in the "Newsletter" tab visible on the site of the Online Store the e-mail address to which subsequent editions of the Newsletter are to be sent and clicking on the action field. It is also possible to subscribe to the Newsletter by checking the appropriate checkbox when placing an Order or registering an Account - as soon as the Order is placed, the Customer is subscribed to the Newsletter.

   6) Newsletter Electronic Service is provided free of charge for an indefinite period of time. The Customer may, at any time and without giving any reason, unsubscribe from the Newsletter (Newsletter unsubscribe) by sending an appropriate request to the Service Provider, in particular via e-mail to: info@musso.pet or in writing to the address: Michała Kleofasa Ogińskiego 11/9 Street, 03-318, Warsaw.

   7) Technical requirements necessary for cooperation with the information and communication system used by the Service Provider: (1) computer, laptop or other multimedia device with access to the Internet; (2) access to electronic mail; (3) web browser: Mozilla Firefox version 17.0 and above or Internet Explorer version 10.0 and above, Opera version 12.0 and above, Google Chrome version 23.0. and above, Safari version 5.0 and above, Microsoft Edge version 25.10586.0.0 and above; (4) recommended minimum screen resolution: 1024×768; (5) enable cookies and Javascript in your web browser.

2. The Client is obliged to use the Online Shop in a manner consistent with the law and morality, taking into account respect for personal rights and copyrights and intellectual property rights of the Service Provider and third parties. The Client is obliged to enter data in accordance with the facts. The Client is obliged to prohibit the provision of unlawful content.
3. Complaint procedure:1) Complaints related to the provision of Electronic Services by the Service Provider and other complaints related to the operation of the Online Store (excluding the Product complaint procedure, which is indicated in §6 of the Terms and Conditions) may be submitted by the Customer for example:a) in writing to the address: Michała Kleofasa Ogińskiego 11/9 Street, 03-318, Warsaw.
   (b) in electronic form via e-mail to: info@musso.pet
   (c) It is recommended that the Service Recipient provide in the description of the complaint:
   (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the irregularity;
   (2) the requests of the Service Recipient; and
   (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Service Provider. The requirements in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.The Service Provider shall respond to the complaint immediately, no later than within 14 calendar days from the date of its submission.

§4.

TERMS AND CONDITIONS OF CONTRACT OF SALE

1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an order using the Order Form in the Online Store in accordance with §3(1)(3) of the Regulations.
2. The price of the Product shown on the website of the Online Store is given in Polish zlotys and includes taxes. The Customer is informed about the total price including taxes of the Product being the subject of the Order, as well as about the costs of delivery (including transport, delivery and postal services fees) and other costs, and when the amount of these fees cannot be determined - about the obligation to pay them, on the pages of the Online Store during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
3. Procedure for concluding a Sales Contract in the Online Store using the Order Form1) The conclusion of a Sales Contract between the Customer and the Seller takes place after the Customer places an order in the Online Store in accordance with point §3 (1) (3) of the Regulations. §3.1.3) of the Regulations.
   2) After the Order is placed, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is made by the Seller sending the Customer a relevant e-mail message to the Customer's e-mail address provided during the placement of the Order, which contains at least the Seller's statements about receipt of the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. At the moment of receipt by the Customer of the above e-mail message, the Sales Agreement between the Customer and the Seller is concluded.Recording, securing and making available to the Customer the content of the concluded Sales Agreement takes place through:(1) making these Terms and Conditions available on the website of the Online Store, and
   (2) sending the Customer the e-mail message referred to in §4. paragraph 3 item 2) .of the Terms and Conditions.The content of the Sales Agreement is additionally recorded and secured in the Seller's Online Store computer system.

§5.

METHODS AND TERMS OF PAYMENT FOR THE PRODUCT

1. The Seller provides the Customer with the following methods of payment for the Sales Agreement: Electronic payments and payment card payments via PayU.pl.
2. Possible current payment methods are specified on the Online Store website in the information tab on payment methods and on the website: http://www.payu.pl.
3. Settlement of electronic payment and payment card transactions is carried out according to the Client's choice via PayU.pl. Electronic and card payment transactions are processed by:1) PayU.pl - a company PayU S.A. with its registered seat in Poznań (address: Grunwaldzka 182, 60-166 Poznań), entered in the Register of Entrepreneurs of the National Court Register under the number 0000274399, registration files kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, share capital in the amount of PLN 4,000,000 fully paid, NIP: 779-23-08-495.
4. Payment term: In the case of electronic payment or payment card payment, the customer is obliged to make payment immediately.

§.6.

COST, METHODS AND DATE OF DELIVERY OF THE PRODUCT

1. Delivery of the Product to the Customer is chargeable, unless the Sales Agreement provides otherwise. The Product delivery costs (including transportation, delivery and postal service fees) are indicated to the Customer on the pages of the Online Store in the information tab concerning delivery costs and during the placement of the Order, including at the moment of expressing the Customer's will to be bound by the Sales Agreement.
2. The Seller provides the Customer with the following methods of delivery of the Product:
   (a) InPost courier service,
   (b) delivery to an InPost parcel machine.
   Detailed information on the available delivery methods can be found on the website of the Online Store in the information tab of the delivery method.
3. The term of delivery of the Product to the Customer is up to 14 Business Days, unless a shorter term is specified in the description of the Product in question or in the course of placing the Order. In the case of Products with different delivery terms, the delivery term is the longest term specified, which, however, cannot exceed 14 business days. The beginning of the term of delivery of the Product to the Customer is calculated as follows: in the case of electronic or credit card payments - from the date of crediting the Seller's bank account or checking account.

§7.

PERSONAL DATA

For detailed provisions on data protection and privacy policy, please refer to the Privacy and Cookies Policy, which is available on the website of the Online Store under the "Privacy Policy" tab.

§8.

PRODUCT COMPLAINT

1. The basis and scope of the Seller's liability to the Customer if the sold Product has a physical or legal defect (warranty) are defined by generally applicable laws, in particular the Civil Code (including Articles 556-576 of the Civil Code).
2. The Seller is obliged to provide the Customer with a Product without defects. Detailed information regarding the Seller's responsibility for a defect in the Product and the Customer's rights are specified on the website of the Online Store in the information tab regarding complaints.
3. A complaint may be submitted by the Customer for example:1) in writing to the address: ul.Danusi 33c, premises 2, 03-259, Warsaw
   2) in electronic form via e-mail to: info@musso.pet;
4. It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of occurrence of the defect; (2) a request for a method of bringing the Product into conformity with the Sales Agreement or a statement of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the complainant - this will facilitate and accelerate the processing of the complaint by the Seller. The requirements specified in the preceding sentence are in the form of a recommendation only and do not affect the effectiveness of complaints submitted with the omission of the recommended description of the complaint.
5. The Seller shall respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. If the Customer, who is a Consumer, has demanded replacement of the item or removal of the defect, or has made a statement on price reduction, specifying the amount by which the price is to be reduced, and the Seller has not responded to this demand within 14 calendar days, it is considered that the Seller has recognized the demand as justified.
6. The Customer who exercises warranty rights is obliged to deliver the defective Product to the address: ul.Danusi 33c, premises 2, 03-259, Warsaw. In the case of a Customer who is a consumer or Entrepreneur-Consumer, the cost of delivery of the Product shall be borne by the Seller, in the case of a Customer who is not a consumer, the cost of delivery shall be borne by the Customer. If, due to the type of the Product or the way it is installed, delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.

§9.

OUT-OF-COURT WAYS OF DEALING WITH COMPLAINTS AND CLAIMS, AND RULES OF ACCESS TO THESE PROCEDURES

1. A customer who is a Consumer has the option of using out-of-court procedures for handling complaints and pursuing claims. The rules of access to these procedures are available at the offices or websites of entities authorized to handle disputes out of court. These may include, in particular, consumer ombudsmen or Provincial Inspectorates of Commercial Inspection,
   a list of which is available on the website of the Office of Competition and Consumer Protection at https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php.
2. The following provisions are for informational purposes and do not constitute our commitment to use out-of-court dispute resolution.

§10

RIGHT OF WITHDRAWAL

1. The Customer, being a Consumer or Entrepreneur-Consumer, may, within 30 calendar days, withdraw from it without stating a reason and without incurring costs, except for the costs specified in §8 paragraph 8 of the Regulations. To meet the deadline it is sufficient to send the statement before its expiration. A statement of withdrawal from the contract may be made, for example:a) in writing to the address: Michała Kleofasa Ogińskiego 11/9 Street, 03-318, Warsaw.
   (b) in electronic form via e-mail to: info@musso.pet
2. A sample withdrawal form is included in Appendix No. 2 to the Consumer Rights Act and is additionally available in point. 11 of the Terms and Conditions and on the website of the Online Store in the tab concerning withdrawal from the contract. The Consumer or Entrepreneur-Consumer may use the sample form, but it is not mandatory.
3. The period for withdrawal from the contract begins:1) for a contract in the performance of which the Seller delivers the Product, being obliged to transfer its ownership (e.g. Sales Contract) - from taking possession of the Product by the Consumer, Entrepreneur-Consumer or a third party indicated by him/her other than the carrier, and in the case of a contract that: (1) includes multiple Products that are delivered separately, in batches or in parts - from taking possession of the last Product, batch or part, or (2) involves the regular delivery of Products for a specified period - from taking possession of the first Product;2) for other contracts - from the date of conclusion of the contract.
4. In the case of withdrawal from a remote contract, the contract is considered not concluded.
5. The Seller is obliged to return to the Consumer or Entrepreneur-Consumer immediately, no later than within 14 calendar days from the date of receipt of the Consumer's or Entrepreneur-Consumer's statement of withdrawal from the contract, all payments made by the Consumer or Entrepreneur-Consumer, including the costs of delivery of the Product (except for additional costs resulting from the delivery method chosen by the Consumer or Entrepreneur-Consumer other than the cheapest ordinary delivery method available in the Online Store). The Seller shall refund the payment using the same method of payment used by the Consumer or Entrepreneur-Consumer, unless such persons have expressly agreed to a different method of refund that does not involve any costs for the Seller. If the Seller has not offered to collect the Product from the Consumer or Entrepreneur-Consumer itself, the Seller may withhold reimbursement of payments received from the Consumer or Entrepreneur-Consumer until it receives the Product back or the Consumer provides proof of its return, whichever event occurs first.
6. The Consumer or Entrepreneur-Consumer is obliged to return the Product to the Seller immediately, no later than within 30 calendar days from the date on which he withdrew from the contract, or give it to a person authorized by the Seller to collect it, unless the Seller offered to collect the Product himself. To meet the deadline it is sufficient to return the Product before its expiration. The Consumer or Entrepreneur-Consumer may return the Product to the address: ul.Danusi 33c, premises 2, 03-259, Warsaw.
7. The Consumer or Entrepreneur-Consumer shall be liable for any diminution in the value of the Product resulting from the use of the Product beyond what is necessary to ascertain the nature, characteristics and functioning of the Product.
8. Possible costs associated with withdrawal by the Consumer or Entrepreneur-Consumer from the contract, which the Consumer or Entrepreneur-Consumer is obliged to bear:1) If the consumer has chosen a method of delivery of the Product other than the cheapest ordinary method of delivery available in the Online Store, the Seller is not obliged to reimburse the Consumer or Entrepreneur-Consumer the additional costs incurred by him.2.) The Consumer or Entrepreneur-Consumer shall bear the direct costs of returning the Product.3) In the case of a Product that is a service, the performance of which - at the express request of the Consumer or Entrepreneur-Consumer - began before the expiration of the deadline for withdrawal from the contract, the Consumer or Entrepreneur-Consumer who exercises the right of withdrawal after making such a request, is obliged to pay for the services performed until the withdrawal from the contract. The amount of payment shall be calculated in proportion to the extent of the performance performed, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount shall be the market value of the performance performed.
9. The right of withdrawal from a contract concluded at a distance does not apply to the Consumer or Entrepreneur-Consumer with respect to contracts: (1) for the provision of services, if the Seller has performed the service in full with the express consent of the consumer, who was informed before the performance, that after the performance by the Seller will lose the right to withdraw from the contract; (2) in which the price or remuneration depends on fluctuations in the financial market, over which the Seller has no control, and which may occur before the expiry of the deadline for withdrawal; (3) in which the subject of the performance is a non-refabricated product, manufactured to the consumer's specifications or serving to meet his individual needs; (4) in which the subject of the performance is a product that is subject to rapid deterioration or has a short shelf life; (5) in which the subject of the performance is a Product delivered in a sealed package which cannot be returned after opening the package for health protection or hygienic reasons, if the package has been opened after delivery; (6) in which the subject of the performance is Products which after delivery, due to their nature, are inseparably combined with other things; (7) in which the subject of performance are alcoholic beverages, the price of which has been agreed upon at the conclusion of the Sales Agreement, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control; (8) in which the consumer expressly requested that the Seller come to him to perform urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or supplies Products other than spare parts necessary for the performance of repair or maintenance, the consumer has the right to withdraw from the contract with respect to additional services or Products; (9) in which the subject of performance is sound or visual recordings or computer programs delivered in sealed packaging, if the packaging has been opened after delivery; (10) for the supply of newspapers, periodicals or magazines, except for a subscription contract; (11) concluded by means of a public auction; (12) for the provision of accommodation services other than for residential purposes, transportation of goods, rental of cars, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period of service; (13) for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the consumer before the expiration of the deadline for withdrawal from the contract and after the Seller has informed him of the loss of the right of withdrawal.

§11.

PROVISIONS FOR ENTREPRENEURS

1. This section of the Terms and Conditions and the provisions contained herein apply only to Customers and Service Recipients who are not Consumers or Entrepreneurs-Consumers.
2. The Seller has the right to withdraw from a Sales Agreement concluded with a Customer who is not a Consumer or Entrepreneur-Consumer within 14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving any reason and does not give rise to any claims on the part of the Customer who is not a Consumer or Entrepreneur-Consumer against the Seller.
3. In case of Customers who are not Consumers or Entrepreneurs-Consumers, the Seller has the right to limit the available payment methods, including requiring prepayment in full or in part, regardless of the payment method selected by the Customer and the fact of concluding a Sales Agreement.
4. As soon as the Seller releases the Product to the carrier, the benefits and burdens associated with the Product and the danger of accidental loss of or damage to the Product are transferred to the Customer who is not a Consumer or Entrepreneur-Consumer. In such a case, the Seller shall not be liable for any loss, loss or damage to the Product occurring from the acceptance of the Product for transport until its release to the Customer, and for any delay in the transportation of the shipment.
5. If the Product is sent to the Customer via a carrier, the Customer who is not a Consumer or Entrepreneur-Consumer is obliged to examine the shipment at the time and in the manner usual for shipments of this type. If he finds that there was a loss or damage to the Product during shipment, he is obliged to perform all actions necessary to determine the carrier's liability.
6. In accordance with Article 558 § 1 of the Civil Code, the Seller's liability under warranty for the Product to a Customer who is not a Consumer or Entrepreneur-Consumer is excluded.
7. In the case of Service Recipients who are not Consumers or Entrepreneurs-Consumers, the Service Provider may terminate the contract for the provision of Electronic Services with immediate effect and without indicating reasons by sending the appropriate statement to the Service Recipient.
8. The Service Provider/Seller's liability to the Customer/Client who is not a Consumer or Entrepreneur-Consumer, regardless of its legal basis, shall be limited - both as a single claim and for all claims in the aggregate - to the amount of the price paid and delivery costs under the Sales Contract, but no more than one thousand zlotys. The Service Provider/Seller shall be liable to the Service Recipient/Customer who is not a Consumer or Entrepreneur-Consumer only for typical damages foreseeable at the time of conclusion of the contract and shall not be liable for lost profits to the Service Recipient/Customer who is not a Consumer or Entrepreneur-Consumer.
9. Any disputes arising between the Seller/Service Provider and a Customer/Service Recipient who is not a Consumer or Entrepreneur-Consumer shall be submitted to the court having jurisdiction over the seat of the Seller/Service Provider.

§12.

FINAL PROVISIONS

1. In matters not covered by these Terms and Conditions, the generally applicable provisions of Polish law shall apply, in particular: Civil Code; the Act on Rendering Electronic Services of July 18, 2002 (Journal of Laws 2002 No. 144, item 1204 as amended); for Sales Agreements concluded until December 24, 2014 with Customers who are consumers, the provisions of the Act on Protection of Certain Consumer Rights and Liability for Damage Caused by a Dangerous Product of March 2, 2000. (Journal of Laws 2000 No. 22, item 271 as amended) and the Act on Special Terms of Consumer Sales and Amendments to the Civil Code of July 27, 2002 (Journal of Laws 2002 No. 141, item 1176 as amended); for Sales Agreements concluded from December 25, 2014 with Customers who are consumers - the provisions of the Act on Consumer Rights of May 30, 2014. (Journal of Laws 2014, item 827 as amended); and other relevant provisions of generally applicable law.
2. Change of Terms and Conditions:1) The Service Provider reserves the right to make changes to the Terms and Conditions for important reasons, i.e.: changes in the law; changes in the methods of payment and delivery and changes in the scope, as well as the forms of Electronic Services provided - to the extent that these changes affect the implementation of the provisions of these Terms and Conditions.2) In the case of conclusion of agreements of a continuous nature on the basis of these Regulations (e.g. provision of Electronic Services - Account), the amended Regulations are binding on the Service Recipient, if the requirements set forth in Articles 384 and 384[1] of the Civil Code have been met, i.e. the Service Recipient has been properly notified of the changes and has not terminated the agreement within 14 calendar days from the date of notification. In the event that the amendment of the Terms and Conditions would result in the introduction of any new fees or an increase in current fees, the Service Recipient who is a consumer has the right to withdraw from the contract.3) In the case of conclusion of contracts under these Terms and Conditions of a nature other than continuous contracts (e.g. Sales Agreement), the amendments to the Terms and Conditions will not in any way affect the acquired rights of Service Recipients/Customers who are consumers prior to the effective date of the amendments to the Terms and Conditions, in particular, the amendments to the Terms and Conditions will not affect the Orders already placed or placed and Sales Agreements concluded, executed or performed.
3. Recording, securing and providing access to the material provisions of the concluded Agreement for the Provision of Services by Electronic Means shall be made by sending an e-mail to the e-mail address provided by the Client.
4. Fixing, securing, making available and confirming to the Customer the significant provisions of the concluded Sales Agreement takes place by sending the Customer an e-mail with confirmation of the placed Order and by attaching to the parcel containing the Product the Order specification and proof of purchase. The content of the Sales Agreement is additionally recorded and secured in the IT system of the Online Store.
5. These Regulations shall take effect as of August 1, 2025.