{"id":3643,"date":"2025-07-23T15:11:35","date_gmt":"2025-07-23T12:11:35","guid":{"rendered":"https:\/\/musso.pet\/?page_id=3643"},"modified":"2026-02-18T19:12:55","modified_gmt":"2026-02-18T16:12:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/musso.pet\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3643\" class=\"elementor elementor-3643\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9413302 e-flex e-con-boxed e-con e-parent\" data-id=\"9413302\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-790c6bf elementor-widget elementor-widget-heading\" data-id=\"790c6bf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-04931d9 e-con-full e-flex e-con e-child\" data-id=\"04931d9\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be16daf elementor-widget elementor-widget-heading\" data-id=\"be16daf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns and complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a96caa elementor-widget elementor-widget-n-accordion\" data-id=\"6a96caa\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1110\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1110\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW DO I RETURN A PRODUCT PURCHASED FROM AN ONLINE STORE? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1110\" class=\"elementor-element elementor-element-d90d4c4 e-con-full e-flex e-con e-child\" data-id=\"d90d4c4\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1110\" class=\"elementor-element elementor-element-7ad97d1 e-flex e-con-boxed e-con e-child\" data-id=\"7ad97d1\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4cded elementor-widget elementor-widget-text-editor\" data-id=\"6f4cded\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can return the products you bought from our online store within 30 calendar days from the date of receipt of the shipment. All you need to do is to fill out a statement of withdrawal, a sample of which you will find\u00a0<a href=\"https:\/\/musso.pet\/en\/reklamacje-i-zwroty\/\"><u>here <\/u><\/a>and send it back with the returned product to our address:<\/p><p>MUSSO - Return<br \/>ul.Danusi 33c, loc. 2<br \/>03-259 Warsaw<\/p><p>The only cost you incur for the return is the cost of shipping to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1111\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1111\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW MUCH TIME DO I HAVE TO RETURN THE PRODUCT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1111\" class=\"elementor-element elementor-element-9291a20 e-con-full e-flex e-con e-child\" data-id=\"9291a20\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1111\" class=\"elementor-element elementor-element-87589e4 e-flex e-con-boxed e-con e-child\" data-id=\"87589e4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96edbf0 elementor-widget elementor-widget-text-editor\" data-id=\"96edbf0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can return the products you purchase from our online store within 30 calendar days. This time is counted from the moment you or your authorized person receives the package, until the day the return shipment is sent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1112\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1112\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> ARE RETURNS FREE OF CHARGE? WHO BEARS THE SHIPPING COSTS OF THE RETURNED PRODUCT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1112\" class=\"elementor-element elementor-element-f558e68 e-con-full e-flex e-con e-child\" data-id=\"f558e68\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1112\" class=\"elementor-element elementor-element-4f07974 e-flex e-con-boxed e-con e-child\" data-id=\"4f07974\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12f62d5 elementor-widget elementor-widget-text-editor\" data-id=\"12f62d5\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The shipping cost of the returned product is borne by the person who makes the return. This is the only cost you incur when returning a product to us. Please do not send returns with the \"cash on delivery\" option to our address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1113\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1113\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW LONG WILL I WAIT FOR A REFUND? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1113\" class=\"elementor-element elementor-element-a2ee4ef e-con-full e-flex e-con e-child\" data-id=\"a2ee4ef\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1113\" class=\"elementor-element elementor-element-2e3c502 e-flex e-con-boxed e-con e-child\" data-id=\"2e3c502\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62d1d7d elementor-widget elementor-widget-text-editor\" data-id=\"62d1d7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Usually, we will send you the funds for the return immediately when we receive the package and verify that the products are of full value. The maximum time you will get a refund for your order is 14 days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1114\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1114\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> IN WHAT FORM DO YOU ISSUE REFUNDS FOR RETURNED PRODUCTS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1114\" class=\"elementor-element elementor-element-7fc1afa e-con-full e-flex e-con e-child\" data-id=\"7fc1afa\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1114\" class=\"elementor-element elementor-element-e315215 e-flex e-con-boxed e-con e-child\" data-id=\"e315215\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9505aa elementor-widget elementor-widget-text-editor\" data-id=\"c9505aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The funds are always returned by us in the form in which you paid for the order.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1115\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1115\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW CAN I FILE A COMPLAINT ABOUT A PRODUCT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1115\" class=\"elementor-element elementor-element-7bb7caa e-con-full e-flex e-con e-child\" data-id=\"7bb7caa\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1115\" class=\"elementor-element elementor-element-5fc5c64 e-flex e-con-boxed e-con e-child\" data-id=\"5fc5c64\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c62dcbc elementor-widget elementor-widget-text-editor\" data-id=\"c62dcbc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We make sure that our products are of the highest quality. However, if the goods you bought revealed a defect you can always file a complaint.<\/p><p>Send a complaint report with photos of defects to e-mail:\u00a0<a href=\"mailto:e-lamania@lamania.eu\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">info@musso.pet<\/a>. We will order a courier to pick up the defective product, attach a legibly completed complaint form to the shipment. Return the claimed product in its original packaging, i.e. the decorative box in which it was delivered.<\/p><p><a href=\"https:\/\/musso.pet\/wp-content\/uploads\/2025\/08\/musso_druk.reklamacyjny.pdf\">Download the claim form (PL)<\/a><br \/><a href=\"https:\/\/musso.pet\/wp-content\/uploads\/2026\/02\/musso_claim_form.pdf\">Download the claim form (ENG)<\/a><br \/><br \/><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1116\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1116\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I RECEIVED THE WRONG PRODUCT THAT I ORDERED. WHAT CAN I DO IN THIS SITUATION? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1116\" class=\"elementor-element elementor-element-d036ae1 e-con-full e-flex e-con e-child\" data-id=\"d036ae1\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1116\" class=\"elementor-element elementor-element-6eeed5a e-flex e-con-boxed e-con e-child\" data-id=\"6eeed5a\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa9912 elementor-widget elementor-widget-text-editor\" data-id=\"2fa9912\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We apologize most sincerely for the mistake! Please contact our customer service office by email. We will order a courier for you to pick up the incorrect order. We will also provide you with all the shipping information of the product you ordered.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1117\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1117\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> CAN I FILE A COMPLAINT ABOUT A PRODUCT DAMAGED BY A DOG? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1117\" class=\"elementor-element elementor-element-5603b08 e-con-full e-flex e-con e-child\" data-id=\"5603b08\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1117\" class=\"elementor-element elementor-element-b76734f e-flex e-con-boxed e-con e-child\" data-id=\"b76734f\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7989b93 elementor-widget elementor-widget-text-editor\" data-id=\"7989b93\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"194\" data-end=\"349\">No. Mechanical damage caused by the dog (e.g., biting, tearing, scratching) is not considered a product defect and is not subject to complaint.<\/p><p data-start=\"351\" data-end=\"523\">Our products are made of delicate, natural materials and require proper use. We recommend that you do not leave your dog unattended with accessories on.<\/p><p data-start=\"525\" data-end=\"597\">For more information, see <a class=\"\" href=\"https:\/\/musso.pet\/en\/reklamacje-i-zwroty\/\" rel=\"noopener\" data-start=\"568\" data-end=\"596\"><strong data-start=\"569\" data-end=\"592\">Returns and complaints<\/strong><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"JAK MOG\\u0118 ZWR\\u00d3CI\\u0106 PRODUKT KUPIONY W SKLEPIE ONLINE?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Produkty, kt\\u00f3re kupi\\u0142a\\u015b w naszym w sklepie internetowym, mo\\u017cesz zwr\\u00f3ci\\u0107 w ci\\u0105gu 30 dni kalendarzowych od dnia odebrania przesy\\u0142ki. Wystarczy, \\u017ce wype\\u0142nisz o\\u015bwiadczenie o odst\\u0105pieniu od umowy, kt\\u00f3rego wz\\u00f3r znajdziesz\\u00a0tutaj i ode\\u015blesz go wraz ze zwracanym produktem na nasz adres:MUSSO &#8211; Zwrotul.Danusi 33c, lokal 203-259 WarszawaJedyny koszt jaki ponosisz w zwi\\u0105zku ze zwrotem to koszt przesy\\u0142ki do nas.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"ILE MAM CZASU NA ZWROT PRODUKTU?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Produkty, kt\\u00f3re zakupisz w naszym w sklepie internetowym mo\\u017cesz zwr\\u00f3ci\\u0107 w ci\\u0105gu 30 dni kalendarzowych. Czas ten liczony jest od momentu odebrania przez Ciebie lub upowa\\u017cnionej przez Ciebie osoby paczki, do dnia nadania przesy\\u0142ki zwrotnej.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CZY ZWROTY S\\u0104 DARMOWE? 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Je\\u017celi jednak kupiony przez Ciebie towar ujawni\\u0142 wad\\u0119 zawsze mo\\u017cesz z\\u0142o\\u017cy\\u0107 reklamacj\\u0119.Wy\\u015blij zg\\u0142oszenie reklamacyjne wraz ze zdj\\u0119ciami wad na e-mail:\\u00a0info@musso.pet. Zam\\u00f3wimy kuriera po odbi\\u00f3r wadliwego produktu, do przesy\\u0142ki do\\u0142\\u0105cz czytelnie uzupe\\u0142niony druk reklamacyjny. Reklamowany produkt nale\\u017cy odes\\u0142a\\u0107 w oryginalnym opakowaniu, tj. ozdobnym pude\\u0142ku, w kt\\u00f3rym zosta\\u0142 dostarczony.Pobierz druk reklamacyjny (PL)Pobierz druk reklamacyjny (ENG)\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"DOSTA\\u0141AM NIE TEN PRODUKT, KT\\u00d3RY ZAMAWIA\\u0141AM. CO MOG\\u0118 ZROBI\\u0106 W TEJ SYTUACJI?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Przepraszamy najmocniej za pomy\\u0142k\\u0119! Skontaktuj si\\u0119 z naszym biurem obs\\u0142ugi klienta mailowo. Zam\\u00f3wimy dla Ciebie kuriera, kt\\u00f3ry odbierze nieprawid\\u0142owe zam\\u00f3wienie. Przeka\\u017cemy Ci te\\u017c wszystkie informacje o przesy\\u0142ce produktu, kt\\u00f3ry zamawia\\u0142e\\u015b.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CZY MOG\\u0118 ZAREKLAMOWA\\u0106 PRODURT POGRZYZIONY PRZEZ PSA?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Nie. Uszkodzenia mechaniczne spowodowane przez psa (np. przegryzienie, rozerwanie, zadrapania) nie s\\u0105 uznawane za wady produktu i nie podlegaj\\u0105 reklamacji.Nasze produkty wykonane s\\u0105 z delikatnych, naturalnych materia\\u0142\\u00f3w i wymagaj\\u0105 odpowiedniego u\\u017cytkowania. Zalecamy, aby nie zostawia\\u0107 psa bez nadzoru z za\\u0142o\\u017conymi akcesoriami.Wi\\u0119cej informacji znajdziesz w zak\\u0142adce Zwroty i reklamacje.\"\n            }\n        }\n    ]\n}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f624a84 e-con-full e-flex e-con e-child\" data-id=\"f624a84\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40b1036 elementor-widget elementor-widget-heading\" data-id=\"40b1036\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Orders<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c46c0 elementor-widget elementor-widget-n-accordion\" data-id=\"31c46c0\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5210\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-5210\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> CAN I PLACE AN ORDER WITHOUT REGISTERING AN ACCOUNT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5210\" class=\"elementor-element elementor-element-db6c649 e-con-full e-flex e-con e-child\" data-id=\"db6c649\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5210\" class=\"elementor-element elementor-element-b78a1cb e-flex e-con-boxed e-con e-child\" data-id=\"b78a1cb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04f13ed elementor-widget elementor-widget-text-editor\" data-id=\"04f13ed\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, you can place an order without registering an account.<\/p><p>It's easy - just add the products you are interested in to your shopping cart, proceed to checkout and enter your information. However, we encourage you to create an account and sign up for our newsletter - this way, you will have access to the latest information about new collections and sales.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5211\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5211\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> A PRODUCT I LIKE HAS SOLD OUT. CAN I GET A NOTIFICATION WHEN IT GOES BACK ON SALE? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5211\" class=\"elementor-element elementor-element-9e95785 e-con-full e-flex e-con e-child\" data-id=\"9e95785\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5211\" class=\"elementor-element elementor-element-8e1b702 e-flex e-con-boxed e-con e-child\" data-id=\"8e1b702\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f09a93c elementor-widget elementor-widget-text-editor\" data-id=\"f09a93c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the size or product you wanted to buy is missing - you can sign up for notification of its availability. All you have to do is enter your email address on the product card. When the product is back in stock, we'll let you know by sending a notification to the email address you specify.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5212\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5212\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I WOULD LIKE TO CHANGE MY SHIPPING ADDRESS. CAN I DO THIS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5212\" class=\"elementor-element elementor-element-bbfbc38 e-con-full e-flex e-con e-child\" data-id=\"bbfbc38\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5212\" class=\"elementor-element elementor-element-6e11f44 e-flex e-con-boxed e-con e-child\" data-id=\"6e11f44\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91a8f68 elementor-widget elementor-widget-text-editor\" data-id=\"91a8f68\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As much as possible, you can change the shipping address. However, please inform us as soon as possible. If the package has not yet left for you we have the option to change the delivery address.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5213\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5213\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I HAVE CHANGED MY MIND AND WOULD LIKE TO CANCEL MY ORDER. WHEN AND HOW CAN I DO THIS? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5213\" class=\"elementor-element elementor-element-4056877 e-con-full e-flex e-con e-child\" data-id=\"4056877\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5213\" class=\"elementor-element elementor-element-f8d3903 e-flex e-con-boxed e-con e-child\" data-id=\"f8d3903\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-734763d elementor-widget elementor-widget-text-editor\" data-id=\"734763d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If we haven't shipped your order yet, you can cancel it. All you have to do is contact us. In case we have already shipped to you - pick it up and exercise your right to cancel.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5214\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5214\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I DIDN'T GET THE ORDER CONFIRMATION ON MY EMAIL, WHAT TO DO? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5214\" class=\"elementor-element elementor-element-997a29b e-con-full e-flex e-con e-child\" data-id=\"997a29b\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5214\" class=\"elementor-element elementor-element-70d34ea e-flex e-con-boxed e-con e-child\" data-id=\"70d34ea\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4ff8c7 elementor-widget elementor-widget-text-editor\" data-id=\"d4ff8c7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Email inboxes can mistakenly assign our messages to the SPAM folder. Check if your order confirmation didn't go there and add our email address to the list of trusted recipients. If you still can't find a message from us anywhere, please contact us - we will give you all the information related to the current status of your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5215\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5215\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I WOULD LIKE TO RECEIVE AN INVOICE FOR MY ORDER. HOW DO I DO IT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5215\" class=\"elementor-element elementor-element-48ac9c3 e-con-full e-flex e-con e-child\" data-id=\"48ac9c3\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5215\" class=\"elementor-element elementor-element-3f27ab4 e-flex e-con-boxed e-con e-child\" data-id=\"3f27ab4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a176fda elementor-widget elementor-widget-text-editor\" data-id=\"a176fda\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"235\" data-end=\"478\">In order to receive an invoice, when creating an account or placing an order, select the \"Company\" option instead of \"Individual Customer\". This will give you the opportunity to enter your company details and VAT number. The invoice will be automatically sent to the email address you provided after the order is processed.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5216\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5216\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I HAVE A DISCOUNT CODE. HOW CAN I USE IT? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5216\" class=\"elementor-element elementor-element-408a443 e-con-full e-flex e-con e-child\" data-id=\"408a443\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5216\" class=\"elementor-element elementor-element-cfd0c2c e-flex e-con-boxed e-con e-child\" data-id=\"cfd0c2c\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d62f28b elementor-widget elementor-widget-text-editor\" data-id=\"d62f28b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can enter the discount code by going to the shopping cart. Just remember to add the code before you pay for your order.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-5217\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-5217\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> IS MY PERSONAL INFORMATION SAFE? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5217\" class=\"elementor-element elementor-element-d2b4e1b e-con-full e-flex e-con e-child\" data-id=\"d2b4e1b\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-5217\" class=\"elementor-element elementor-element-9f70350 e-flex e-con-boxed e-con e-child\" data-id=\"9f70350\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9d53e elementor-widget elementor-widget-text-editor\" data-id=\"bf9d53e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes, your data is safe with us - we take care of it and process it in accordance with RODO regulations and applicable law. You can read more about how we do this in our Privacy Policy and our Terms and Conditions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CZY MOG\\u0118 Z\\u0141O\\u017bY\\u0106 ZAM\\u00d3WIENIE BEZ REJESTRACJI KONTA?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Tak, mo\\u017cesz z\\u0142o\\u017cy\\u0107 zam\\u00f3wienie bez rejestracji konta.To proste &#8211; wystarczy, \\u017ce dodasz interesuj\\u0105ce Ci\\u0119 produkty do koszyka, przejdziesz do kasy i wpiszesz swoje dane. Zach\\u0119camy jednak do za\\u0142o\\u017cenia konta oraz zapisania si\\u0119 do naszego newslettera &#8211; dzi\\u0119ki temu, b\\u0119dziesz mie\\u0107 dost\\u0119p do naj\\u015bwie\\u017cszych informacji o nowych kolekcjach i wyprzeda\\u017cach.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"PRODUKT, KT\\u00d3RY MI SI\\u0118 PODOBA, WYPRZEDA\\u0141 SI\\u0118. CZY MOG\\u0118 DOSTA\\u0106 POWIADOMIENIE, KIEDY WR\\u00d3CI DO SPRZEDA\\u017bY?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Je\\u017celi brakuje rozmiaru lub produktu, kt\\u00f3ry chcia\\u0142a\\u015b kupi\\u0107 &#8211; mo\\u017cesz zapisa\\u0107 si\\u0119 na powiadomienie o jego dost\\u0119pno\\u015bci. Wystarczy, \\u017ce na karcie produktu podasz sw\\u00f3j adres e-mail. Kiedy produkt znowu wr\\u00f3ci do sprzeda\\u017cy, damy Ci o tym zna\\u0107 wysy\\u0142aj\\u0105c powiadomienie na wskazany adres e-mail.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CHCIA\\u0141ABYM ZMIENI\\u0106 ADRES WYSY\\u0141KI. CZY MOG\\u0118 TO ZROBI\\u0106?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Jak najbardziej mo\\u017cesz zmieni\\u0107 adres wysy\\u0142ki. Poinformuj nas jednak o tym jak najszybciej. Je\\u015bli paczka jeszcze do Ciebie nie wyjecha\\u0142a mamy mo\\u017cliwo\\u015b\\u0107 zmiany adresu dostawy.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"ROZMY\\u015aLI\\u0141AM SI\\u0118 I CHC\\u0118 ANULOWA\\u0106 ZAM\\u00d3WIENIE. KIEDY I JAK MOG\\u0118 TO ZROBI\\u0106?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Je\\u017celi jeszcze nie wys\\u0142ali\\u015bmy Twojego zam\\u00f3wienia, mo\\u017cesz je anulowa\\u0107. Wystarczy, \\u017ce skontaktujesz si\\u0119 z nami. W przypadku, gdy nadali\\u015bmy ju\\u017c do Ciebie przesy\\u0142k\\u0119 &#8211; odbierz j\\u0105 i skorzystaj z przys\\u0142uguj\\u0105cego Ci prawa do odst\\u0105pienia od umowy.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"NIE DOSTA\\u0141AM POTWIERDZENIA ZAM\\u00d3WIENIA NA MAILA, CO ZROBI\\u0106?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Skrzynki mailowe potrafi\\u0105 omy\\u0142kowo przydzieli\\u0107 nasze wiadomo\\u015bci do folderu SPAM. Sprawd\\u017a, czy tam nie trafi\\u0142o potwierdzenie Twojego zam\\u00f3wienia i dodaj nasz adres mailowy do listy zaufanych odbiorc\\u00f3w. Je\\u017celi mimo wszystko nie mo\\u017cesz nigdzie znale\\u017a\\u0107 wiadomo\\u015bci od nas, skontaktuj si\\u0119 z nami &#8211; udzielimy Ci wszystkich informacji zwi\\u0105zanych z aktualnym statusem z\\u0142o\\u017conego zam\\u00f3wienia.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CHCIA\\u0141ABYM OTRZYMA\\u0106 FAKTUR\\u0118 ZA MOJE ZAM\\u00d3WIENIE. JAK TO ZROBI\\u0106?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Aby otrzyma\\u0107 faktur\\u0119, podczas zak\\u0142adania konta lub sk\\u0142adania zam\\u00f3wienia nale\\u017cy wybra\\u0107 opcj\\u0119 &#8222;Firma&#8221; zamiast &#8222;Klient Indywidualny&#8221;. Dzi\\u0119ki temu b\\u0119dziesz mie\\u0107 mo\\u017cliwo\\u015b\\u0107 wpisania danych firmy i numeru NIP. Faktura zostanie automatycznie wys\\u0142ana na podany adres e-mail po realizacji zam\\u00f3wienia.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"POSIADAM KOD ZNI\\u017bKOWY. JAK MOG\\u0118 GO WYKORZYSTA\\u0106?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Kod rabatowy mo\\u017cesz wpisa\\u0107, przechodz\\u0105c do koszyka. Pami\\u0119taj tylko, \\u017ceby doda\\u0107 kod przed dokonaniem p\\u0142atno\\u015bci za zam\\u00f3wienie.\"\n            }\n        },\n        {\n            \"@type\": \"Question\",\n            \"name\": \"CZY MOJE DANE OSOBOWE S\\u0104 BEZPIECZNE?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Tak, Twoje dane s\\u0105 u nas bezpieczne &#8211; dbamy o nie i przetwarzamy zgodnie z przepisami RODO i\\u00a0 obowi\\u0105zuj\\u0105cym prawem. Wi\\u0119cej o tym jak to robimy, mo\\u017cesz przeczyta\\u0107 w Polityce Prywatno\\u015bci i naszym Regulaminie.\"\n            }\n        }\n    ]\n}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d42d8a4 e-con-full e-flex e-con e-child\" data-id=\"d42d8a4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a95bc2 elementor-widget elementor-widget-heading\" data-id=\"9a95bc2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67484e5 elementor-widget elementor-widget-n-accordion\" data-id=\"67484e5\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1080\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-1080\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> WHAT IS THE LEAD TIME OF THE ORDER? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1080\" class=\"elementor-element elementor-element-c97bf46 e-con-full e-flex e-con e-child\" data-id=\"c97bf46\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1080\" class=\"elementor-element elementor-element-9377707 e-flex e-con-boxed e-con e-child\" data-id=\"9377707\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a84aee elementor-widget elementor-widget-text-editor\" data-id=\"2a84aee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The moment you place an order, we begin to carefully complete the products you bought. This stage usually takes about 1-2 business days and ends with the shipment of the products. The lead time may be extended, especially during promotional campaigns, and is up to 4 business days.<\/p><p>After the courier picks up the order, the package usually arrives the next business day. Shipping time is approximately 1-2 business days.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1081\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1081\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> HOW DO I TRACK MY ORDER? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1081\" class=\"elementor-element elementor-element-2153973 e-con-full e-flex e-con e-child\" data-id=\"2153973\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1081\" class=\"elementor-element elementor-element-56a790b e-flex e-con-boxed e-con e-child\" data-id=\"56a790b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24e4aea elementor-widget elementor-widget-text-editor\" data-id=\"24e4aea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From the moment you place your order, you will be kept informed of the status of your order via email.\u00a0<\/p><p>If you have a customer account in our store, you can check the status of your order after logging into your account in the \"Order History\" tab.<\/p><p>When we send you a package, you will receive an email notification from the courier company with a link to track the package.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1082\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1082\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> DO YOU OFFER FREE DELIVERY? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1082\" class=\"elementor-element elementor-element-a8e3e1b e-con-full e-flex e-con e-child\" data-id=\"a8e3e1b\" data-element_type=\"container\">\n\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1082\" class=\"elementor-element elementor-element-702a8ff e-flex e-con-boxed e-con e-child\" data-id=\"702a8ff\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae757ee elementor-widget elementor-widget-text-editor\" data-id=\"ae757ee\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Yes - all orders exceeding 200 PLN for Poland and 200 Euros for the European Union are shipped at our expense. For more details on delivery, please see the subpage <a href=\"https:\/\/musso.pet\/en\/dostawa-i-platnosc\/\" target=\"_blank\" rel=\"noopener\">Deliveries and payments<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\n    \"@context\": \"https:\\\/\\\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n        {\n            \"@type\": \"Question\",\n            \"name\": \"JAKI JEST CZAS REALIZACJI ZAM\\u00d3WIENIA?\",\n            \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"W momencie z\\u0142o\\u017cenia przez Ciebie zam\\u00f3wienia, zaczynamy starannie kompletowa\\u0107 produkty, kt\\u00f3re kupi\\u0142a\\u015b. Ten etap trwa zwykle ok. 1-2 dni roboczych i ko\\u0144czy si\\u0119 wysy\\u0142k\\u0105 produkt\\u00f3w. 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Wystarczy, \u017ce wype\u0142nisz o\u015bwiadczenie o odst\u0105pieniu od umowy, kt\u00f3rego wz\u00f3r znajdziesz\u00a0tutaj i ode\u015blesz go wraz ze zwracanym produktem na nasz adres: MUSSO &#8211; Zwrotul.Danusi [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3643","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Musso<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/musso.pet\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Musso\" \/>\n<meta property=\"og:description\" content=\"FAQ Zwroty i reklamacje JAK MOG\u0118 ZWR\u00d3CI\u0106 PRODUKT KUPIONY W SKLEPIE ONLINE? Produkty, kt\u00f3re kupi\u0142a\u015b w naszym w sklepie internetowym, mo\u017cesz zwr\u00f3ci\u0107 w ci\u0105gu 30 dni kalendarzowych od dnia odebrania przesy\u0142ki. 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